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The Quality Improvement model is a major instrument for implementing changes to improve the quality of services provided by healthcare facilities at different levels. This model provides a complex, integrated, and dynamic approach for improving the results of the system’s performance and its continuing modification and development. The Quality Improvement model is universal and highly relevant at the time of healthcare system reform, tightening accreditation and certification requirements for healthcare facilities, and the evolving system of protecting the patient rights. This training manual was designed for the CME course on quality improvement for managers of healthcare institutions and specialists responsible for quality management at the facility or department level. |
